Susie was a general dental practitioner for 36 years and a practice owner for most of that time. She is a BDA Past President and chaired the BDA's Executive Board and the UK Conference of LDCs. She is currently the Speaker of the General Assembly of the FDI World Dental Federation. Susie has a master’s degree in medical law (LLM) from Cardiff University and is a fellow of the Faculty of Forensic Law and Medicine. She has worked for 9 years as a dento-legal adviser and has all round experience in dealing with complaints, regulatory, disciplinary, advice and claims cases.