Practice Manager & Chairperson, ADAM Association of Dental Administrators and Managers
Lisa is involved in all aspects of the practice, including, marketing, compliance, quality standards, accounting and business development. Lisa was awarded Practice Manager of the Year 2015 by The Association of Dental Administrators and Managers and was very proud to also win Practice Manager of the year 2016 at the prestigious Dental Awards, and lead her Practice to win Best practice UK, Best Patient Care UK and Best team UK amongst many more. Lisa has gained a wealth of knowledge and experience over her last 23 years as a practice manager and is now supporting other practice managers in her role as President of The Association of Administrators and Managers, who have members throughout the UK and speaking at a wide range of Dental Shows and Events and covers a wide range of topics including, Leadership, Team Building, Complaint handling, Marketing, Customer Service and patient journey training. In addition to also running her own Dental Consultancy, Practice Management Matters, helping other practices succeed and grow, and runs Practice Management and Front of House Development Programmes. Lisa is also a Judge for the prestigious Dentistry Awards and The Dental Awards, judging varied categories.