AI Triage to Treatment: Faster, Smarter, Booked Cut Admin, Lift Conversions—with AI Make Every Lead Count: AI That Converts
03 Oct 2025
Practice Owners & Business Management
Learning Content
Dr Malavi Sivakanesan introduces Oral Connect—smart software that turns enquiries into bookings. It sorts new leads, replies on WhatsApp/email, writes call notes, and sends reminders—cutting no-shows and boosting starts for single practices and groups.
- Understand common lead leaks and their impact on revenue.
- Call customers directly from the CRM (auto-dial), no platform switching or re-entering info.
- Recognise how AI triage, messaging and call transcriptions and summaries boost bookings.
- Be able to design a simple 5-step follow-up workflow that cuts DNAs.
- Be able to track key KPIs (response time, conversion, show rate) and act on them.
Aims
Prove how AI plugs lead leaks and turns enquiries into bookings.
Arm teams with a plug-and-play follow-up playbook to cut DNAs.
Demystify the 3 growth KPIs—and how to move them weekly.
Map a low-lift rollout plan for single clinics and multi-site groups.
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