The 7-star patient experience: luxury, loyalty & lifetime clients
03 Oct 2025
Dental Care Professionals' Hub
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Learning Content
Discover how to design a 7-star patient journey that
drives conversions through luxury-level client experience,
ethical sales psychology, and practical systems. Perfect for
teams who want to elevate service and boost treatment
uptake.
- - Understand how luxury service principles apply to dentistry - Recognise the five key stages of the patient journey - Be able to communicate treatment value using ethical sales techniques - Be able to handle objections confidently to increase conversions.
Aims
To explore how premium client experience impacts patient trust and treatment uptake - To introduce practical techniques for improving the patient journey - To highlight ethical and effective sales communication strategies - To help practices stand out in a competitive private market.
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