This panel will explore how patient expectations in modern dentistry are changing and how dental professionals can balance clinical needs, aesthetic demands, and effective communication to build trust, resilience, and long-term patient relationships. 

• Understand how patient expectations are evolving in modern dentistry - Recognise the importance of communication and emotional intelligence in patient care - Identify strategies for balancing clinical needs with patient demands - Appreciate the role of the wider practice team in shaping patient experience.