Anxiety around litigation doesn’t need to dominate dentistry. Explore how complaint trends are evolving, how the General Dental Council’s (GDC) approach has changed, and the current civil litigation landscape. With practical reflections on reducing complaints and choosing the right indemnity support, shift your mindset from fear to confidence and focus on what you do best: delivering great care. 

• Review why complaints are part and parcel of dentistry -
• Reflect on ways of reducing complaints -
• Consider how the GDC has changed over the years -
• Understand how the civil litigation landscape is changing -
• Learn why choosing the right indemnity provider helps.