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2026 Conference programme

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From first call to final treatment: transforming the patient experience with AI & automation

10 Oct 2026
Practice Owners & Business Management Theatre

Learning Content

"We're too busy" is one of the most common phrases in dental practices — but is the real problem a lack of time, or time spent on the wrong things? This session explores how digital workflows can remove bottlenecks, reduce duplication and eliminate the repetitive administrative tasks consuming your team's day. From patient communication and treatment coordination to automation and management.

Aims

This session aims to help dental practice managers and owners identify where inefficiencies are costing them time, and provide practical, immediately applicable strategies for using digital workflows, automation and practice management technology to increase capacity, improve productivity and deliver a better patient and team experience.
Speakers
Lisa Bainham, ADAM Chairperson - Association of Dental Administrators and Managers

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