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2026 Conference programme

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What makes patients choose your practice? Standing out in a competitive landscape

09 Oct 2026
Practice Owners & Business Management Theatre

Learning Content

In this panel, practice owner Dr Manrina Rhode, leadership consultant Mark Topley and dental consultant Lucy Simic explore what influences patient choice, from team culture and communication to brand, experience and business strategy. Hosted by Trishala Lakhani, expect practical takeaways and fresh perspectives on standing out in a competitive market.

Aims

Help practice owners understand what truly drives patient choice in a competitive dental market - Explore how culture, communication, and strategy shape a practice's reputation - Delegates will leave with practical insight and renewed clarity on how to position their practice as the clear choice for patients.

CPD Development Outcomes

B
Chairperson
Trishala Lakhani, Broadcaster
Speakers
Lucie Simic, Dental Business Consultant and Owner - LCS Healthcare Consultancy
Mark Topley, Leadership, Culture and Team Performance Consultant - Exceptional Team Performance
Manrina Rhode, Cosmetic Dentist and owner of DRMR Clinic and Academy - DRMR

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