UK health technology startup Conversico has announced the launch of Greeta, an AI-powered dental receptionist designed to answer missed, overflow and out-of-hours calls, book appointments directly into practice management systems (PMS), and provide reception teams with clear next steps for every patient interaction. 

Greeta is the first product released by Conversico, a UK-based voice operating system for dental practices. The company is building an AI-powered communications operating system that combines an intelligent patient-facing receptionist with tools to improve communication within dental practices. 

Every year, dental practices lose new patient enquiries and spend valuable staff time managing busy phone lines, particularly during peak clinic hours, lunch breaks and after-hours periods. Greeta has been developed to ensure every patient receives a prompt, professional response while reducing pressure on reception teams. 

Unlike generic AI call-answering solutions, Greeta has been built specifically for dentistry. The system understands common patient enquiries, books directly into the practice management system, handles routine administrative conversations and escalates cases appropriately, allowing reception staff to focus on delivering excellent patient care. 

The company was founded entirely by clinicians and AI experts with first-hand experience of the challenges faced by modern practices. The founding team includes Dr Ahmed Omran, an NHS and private orthodontist, Dr Sheliza Darvesh an NHS and private GP, and Dr Peter Strain an AI engineer whose Oxford doctorate focused on machine learning. Together, they built Greeta after experiencing the impact of missed patient calls and overloaded reception teams and the challenges of communication within busy clinical practices. 

"We didn't build Greeta because AI is exciting, we built it because we experienced the problem ourselves," said Dr Ahmed Omran , Co-founder and CEO of Conversico. "Dental reception teams are constantly balancing patient care, incoming calls and administrative work. Greeta ensures every caller receives an immediate response while allowing reception staff to focus on the patients standing in front of them." 

Greeta can: 

• Answer missed, overflow and out-of-hours calls 24/7. 

• Book appointments directly into the practice management system. 

• Answer common patient questions naturally using conversational AI. 

• Return a clear next step and summary to reception staff. 

• Capture patient enquiries that might otherwise be lost. 

Greeta is available now with transparent pricing and a public demonstration via  Conversico.com.  

Its launch marks the first step in Conversico's wider vision of creating a voice operating system for healthcare. The company's roadmap includes an AI receptionist for general practice and Conversico Connect, a clinician-to-reception messaging platform designed to streamline communication within healthcare teams. 

You can meet the Conversico team at Dentistry Show London on 9-10 October at Excel London at Stand G27.